krikeya11's Responsible Gaming Policy
Stay safe while having fun — our tools, limits and support systems help you maintain healthy gaming habits.
What is Responsible Gaming?
Gaming is a form of entertainment — but going beyond limits can have a negative impact on personal and family life. krikeya11 believes every player has the right to enjoy games in a controlled and mindful way.
Responsible gaming means setting your own budget, sticking to time limits and never viewing gaming as a source of income. Our platform offers you multiple protection tools to help you maintain healthy habits.
At krikeya11 our goal is not only to entertain — we want you to stay safe and happy. On this page you can find full details about all our responsible gaming policies, tools and support channels.
Our Protection Tools
Set Deposit Limits
Decide in advance the maximum amount you will deposit per day, per week or per month. Once the limit is reached, the system will automatically stop further deposits.
Time-Out
Take a break from the platform for a set period (from 1 day up to 6 weeks). During this time logging in or placing bets will not be possible.
Self-Exclusion
If you feel gaming is getting out of control, activate a long-term self-exclusion — from 3 months up to permanent account closure.
Session Time Limits
Set a maximum duration for each gaming session. When the time is up, a warning will be shown and the session will end automatically.
Age Verification System
To prevent minors from accessing the platform, we verify age at registration. Accounts for those under 21 are closed immediately.
Reality Check
At regular intervals a summary of how long you have been playing and how much you have spent is shown on screen, so you can make informed decisions.
Limits and Control Measures
💳 Deposit and Loss Limits
- Minimum deposit: ৳300 (per method)
- You can set daily, weekly or monthly deposit limits yourself
- Reducing a limit takes effect immediately
- Increasing a limit requires a 24-hour waiting period — protection against impulsive decisions
- Loss limits can also be set on a daily / weekly / monthly basis in the same way
⏸️ Breaks and Self-Exclusion
- Time-out options: 1 day, 3 days, 1 week, 2 weeks, 1 month or 6 weeks
- Self-exclusion: 3 months, 6 months, 1 year or permanent
- Promotional emails and advertisements are not sent during self-exclusion
- Permanent exclusion cannot be reversed — it is the strongest protection available
- When requested via live chat, the team takes immediate action
Warning Signs of a Problem
If even one of the signs below applies to you, please take a break and contact us.
Chasing Losses with More Bets
Continuously placing larger bets to recover losses is a primary sign of problem gaming.
Hiding from Family or Friends
Lying to or concealing your gaming habits from loved ones is a cause for concern.
Spending Beyond Your Budget
Using money set aside for essential expenses (rent, food, education) for gaming is a serious problem.
Unable to Stop
Deciding to stop gaming but continuing anyway — gaming taking control over your willpower.
Emotional Distress
Feeling anxiety, anger or depression when unable to play is a sign of dependency.
Impact on Work or Studies
Consider whether gaming is affecting your daily responsibilities, career or studies.
Our Commitment
krikeya11 is more than a gaming platform — we actively work to protect gamers in Bangladesh. Under our responsible gaming program the following steps are taken:
- Age verification is mandatory at registration — no one under 21 can open an account.
- All transactions are secured with SSL encryption — your financial information is completely safe.
- Promotional communications are automatically suspended during self-exclusion.
- Our support team is trained in responsible gaming and is always ready to help in Bengali.
- To ensure fair play, our games go through regular third-party verification.
- When unusual playing patterns are detected, our system actively raises an alert and reviews the account if necessary.
- Guides and information in Bengali are published regularly to raise gaming awareness.
How to Activate Protection Tools
From Account Settings
- Log in to your account and go to the "Responsible Gaming" section.
- Choose your preferred limit or break option — deposit limit, time limit or self-exclusion.
- Set the amount or duration and confirm.
- Reducing a limit takes effect immediately; a request to increase a limit applies after 24 hours.
If you have any trouble or difficulty finding the settings, contact our 24/7 live chat — the team will help you right away in Bengali.
Need Support? We Are Here
If you feel concerned about your gaming, do not wait — contact us. Our trained team will help you activate the right protection tools and get the information you need.
Instant support in Bengali — any time, for any question. Representatives specially trained in responsible gaming are always available.
[email protected] — share your concerns confidentially. We will respond as quickly as possible.
If you feel your account needs to be closed right now, tell us via live chat — we will act immediately.
Common Questions and Answers
Enjoy the Entertainment —
Responsibly
Follow healthy gaming habits and enjoy the range of games on krikeya11. Check our FAQ to learn more.